Chapter I General Provisions
Article 1 These Regulations are formulated according to the provisions of the Education Law of the People's Republic of China, the Administration of Students of Higher Education (Order No. 41 of the Ministry of Education) and protect the legitimate rights and interests of students.
Article 2 The complaint mentioned in these Measures refers to the student refusing to accept the handling decision of the University concerning s/he rights and interests and putting forward the opinions and requirements for reconsideration of the decision to the Student Complaint Handling Committee.
Article 3 These Provisions shall apply to the administration of students receiving ordinary higher education and junior school (higher vocational) (hereinafter referred to as students).
Chapter II Organizations for the handling of complaints
Article 4 Jiangxi University of Technology shall set up a Student Complaint Candling Committee, which shall be attached to the Office of Student Affairs and be responsible for accepting and reviewing student complaints.
The Student Complaint Candling Committee is responsible for and reported to the principal's office meeting.
Article 5 The Student Complaint Candling Committee shall have a director and deputy director, who shall be the principal and the vice principals of JXUT respectively. Other standing members shall be the Student Affairs Office, the Youth League Committee (a teaching assistant department), the Admissions and Employment Office, the Security Office (appeals for non-academic situations), the vice presidents of each school, two teacher representatives, student representatives and legal advisers of the University.
Article 6 The functions of the Complaint Handling Committee shall include:
(1) Accept the complainant's complaint.
(2) Hearing the complainant's complaint in writing.
(3) Hold a reconsideration meeting to deal with the problems of the students ' complaints.
(4) Submit reconsideration opinions such as maintaining the original decision or revoking the original decision to the president's meeting for examination and approval, and send the appeal result to the complainant.
Chapter III Acceptance of the complaints
Article 7 A student refuses to accept the following decisions made by the University concerning his rights and interests, and may file a complaint to the Student Complaint Candling Committee in accordance with these Regulations:
(1) Not to accept the decision on disciplinary sanctions made by the students themselves.
(2) Dissatisfied with the decision to cancel the student's admission qualification due to delayed registration and submitting false admission materials.
(3) Not satisfied with the decision of requiring the students themselves to withdraw from university themselves due to the serious violation of the University's relevant discipline regulations.
(4) Other decisions on handling a complaint that may be filed as provided by laws and regulations.
(5) Students are not satisfied with the campus environment, food safety, interpersonal relationship, accommodation conditions, campus safety, public opinion, and infrastructure.
Article 8 If a student files a complaint, the student shall, within 10 days from the date of receiving the processing decision, submit to the Office of the Handling Committee a written application and a copy of the handling decision made by the University. The complaint petition shall contain the following:
(1) The name, class, student number and other basic information of the complainant.
(2) The matters, reasons and requirements of the complaint and attach the relevant evidence and witness materials.
(3) Date of the filing of the complaint.
Article 9 The Office shall be responsible for receiving the written application of the complainant. The Complaint Handling Committee shall, 15 days after receiving the application, make a conclusion of review and inform the complainant.
Article 10 The Complaint Handling Committee shall, within 3 working days from receiving the complaint application, examine the complaint materials, make the following decisions according to the specific circumstances and serve them to the complainant:
(1) The petition shall comply with the provisions of these Regulations and be accepted.
(2) The complaint materials are not complete, and the complainant is required to correct them within 3 working days.
(3) Under any of the following circumstances, it shall not be accepted, and a written decision on denying reconsideration shall be issued:
1. The complainant does not qualify as the complainant under Article 3 of this ordinance.
2. The cause of appeal does not conform to the scope of appeal prescribed in Article 7 of these regulations.
3. Complaint materials are not complete and have not been corrected within the time limit.
Chapter IV Procedures for Reconsideration of Appeals
Article 11 The Appeal Handling Committee shall, the next day after making the decision, serve a copy of the application to the department that made the decision on the complainant.
The department that makes the handling decision shall, within 3 working days from the date of receiving the copy of the application, submit written replies including the facts, basis for making the handling decision.
Article 12 When handling a simple complaint with clear facts, sufficient evidence and little dispute, the Grievance Handling Committee may conduct reconsideration by written examination. If the Complaint Handling Committee deems it necessary to review through the meeting, it may convene a reconsideration meeting to review the complaint.
Article 13 If the reconsideration is conducted by written examination, the Complaint Handling Committee shall also inquire about the relevant parties and carry out necessary verification. The written review opinions shall be agreed by more than two-thirds of all the members of the Complaint Handling Committee unless valid.
Article 14 If the reconsideration is conducted by means of a reconsideration meeting, the Secretary-General shall convene the reconsideration meeting after receiving the written materials from both parties. The reconsideration meeting shall not be held before over two-thirds of the members attend the meeting.
Article 15 The complainant shall attend the reconsideration meeting.
The complainant and the representatives of the department making the processing decision may speak at the meeting in accordance with the reconsideration proceedings.
The department that makes the decision on the appeal shall send a representative to attend the reconsideration meeting.
Article 16 The office shall notify the complainant of the time and place of the reconsideration meeting 3 working days in advance.
If the complainant does not attend the reconsideration meeting without reason, it shall be with the application for reconsideration and the procedure for reconsideration shall be terminated.
If the complainant is unable to attend the reconsideration meeting for some reason, it shall submit it to the Student Complaint Handling Committee two working days in advance, and the Student Complaint Handling Committee shall decide whether to postpone the meeting.
The Office shall give at least one day's notice to the complainant who decides not to extend the time limit, and the complainant shall appoint a proxy to attend.
If the decision is to postpone, the office shall arrange the time for the reconsideration meeting separately.
If the department that made the decision on the appeal did not send representatives to attend the reconsideration meeting, the reconsideration meeting shall be held as usual.
Article 17 The chairman of the reconsideration meeting shall be the standing member of the Complaint Handling Committee. The reconsideration meeting shall follow the following procedures:
(1) The host introduces the members of the Complaint Handling Committee.
(2) The presiding officer asks the complainant whether the members handling the complaint requests for withdrawal.
(3) The complainant appeals.
(4) Statements of the department representatives who have made the handling decision.
(5) The complainant and the representatives express their opinions on the evidence and facts.
(6) The Complaint Handling Committee shall make a joint discussion.
(7) The Complaint Handling Committee shall vote secret ballot and form a written opinion.
If the complainant proposes the person to withdraw, the reconsideration meeting shall be suspended and shall be reflected by the agency originally elected by the interim member.
Article 18 The opinions of the reconsideration meeting must be valid only with the consent of over two-thirds of the members attending the meeting.
Chapter V Decision on Appeal
Article 19 The Complaint Handling Committee shall submit written opinions based on the reconsideration situation and make a reconsideration decision in accordance with the following provisions:
(1) If the original decision determines the facts clearly, the use basis is correct, and the procedure is legal, the original decision shall be upheld.
(2) If the original handling decision has one of the following circumstances, the original handling decision shall be revoked:
1. The main facts are unclear and the evidence is insufficient.
2. Wrong application basis.
3. The original decision procedure does not conform to the provisions.
4. There is evidence to prove that the department making the decision has exceeded or abused its power, or the relevant personnel have bent the law for personal gain.
After the original processing decision was reversed, the complaint is remanded to the original processing department for a new processing decision.
Where the Complaint Handling Committee orders the original processing department to make its decision, the department shall not make the same or basically the same treatment as the original decision or increase the sanction of the complainant.
Article 20 The Complaint Handling Committee shall submit the written opinions to the principal's office meeting for examination and approval and shall serve the office to the complainant and the relevant departments.
Article 21 Where the applicant requests for withdrawal before the appeal is made, it may be withdrawn with the reasons stated. If the complainant withdraws the petition for reconsideration, the petition for reconsideration is terminated.
Article 22 If a student has any objection to the reconsideration decision, the student may, within 15 days from the date of receiving the written appeal of the University for re-examination, file a written appeal to the Department of Education of Jiangxi Province. The execution of the execution of the sanction decision shall not stop during the appeal period.
Chapter VI Supplementary Provisions
Article 23 These Measures shall come into effect on September 1, 2017. The original Measures for Jiangxi University of Technology shall be abolished simultaneously, and the Office of Student Affairs shall be responsible for its interpretation.
